Complaints Procedure

1. All of your feedback is important to us.

2. We want to make it easy for you to raise a concern or complain, if you need to.

3. We follow a complaints procedure and keep you informed.

4. We will try to answer all your questions and any concerns you raise.

5. We want you to have a positive experience of making a complaint.

6. Your feedback helps us to improve our service.

Site last modified: Jun 23, 2022 @ 1:45 pm